FAQ

Do you ship Internationally?

Yes – to most places around the globe. Please email us @ info@tinyswesternwear.com for a quote. We would ship by UPS or DHL – best cost to your destination. We need to know what country we are shipping to with complete address and phone number, to quote your shipping charge.

How soon will I receive my order?

Orders are shipped within 24-48 hours of receiving them, M-F. After you’ve received acknowledgement that the order has shipped, please allow 2-5 business days to receive the goods, within the US. International shipments will vary depending on the carrier. You will receive an email with tracking information the day that your shipment has been sent. You can always check status with your tracking # throughout the process.

Hats, fitting & sizing:

Please see the hat section for details – there are ways to best accomplish this magical feat!

Belts – What size should I get?

We recommend getting one size up from your pant size – ie: if you wear a 34” waist size pant, you would order a 36” belt.

Hatbands – Will every style fit my hat?

Our hatbands, no matter what style will fit 97% of our customers. The exception would be – below a size 6 ¾” or above a 7 5/8” sized hat. We do carry a few styles that can be adjusted to work for those smaller or larger sizes – please call us @ 1-737-229-0003 or email us @ info@tinyswesternwear.com – we’ll be glad to work you through the process if you think you might fit in to this category.

Stampede Strings – What are they and how do I use them?

A stampede string is a hat accessory add on it’s fashionable but also functionable. It’s a also referred to as a chin or wind strap. It holds your hat on while whether you’re on a trail ride ducking under trees, galloping through a windstorm or barrel racing. They are easily added to most hats by using the cotter pins provided on each string, inserting them into the sides of sweatband of your hat, in the area of where your ears are and then spreading open the pins to hold the strap in place. The tassels or tails of the string can be worn to the front or back of your body. Let us know if you have any questions.

Returns:

Please see our return/refund policy. We want your repeat business, so we want to be sure you’re happy!
Our live customer service hours are M-F cst 9:00 AM – 5:00 PM